To ensure that your booking and your stay with us goes as smoothly as possible, the following Terms and Conditions will apply:

  • SPECIAL COVID-19 CANCELLATION TERMS FOR STAYS UP UNTIL END OCTOBER 2020: Free cancellation until 7 days prior to arrival.  Please contact us MORE THAN 7 days in advance of your check-in time for a full refund. 
  • ​COVID-19: Guests showing symptoms of Covid-19 should not travel to Coach House @ The Glen.  Guests who develop symptoms whilst staying at Coach House @ The Glen should advise us asap and follow the Scottish Government's Guidance i.e book a test and return home immediately to self-isolate.
  • A deposit of 20% will secure your booking 
  • The balance of payment is due 4 weeks prior to your arrival
  • A refundable security deposit of £150 is payable to cover any undue breakages or damage to the property during your stay.  This will be refunded within 7 days of your departure 
  • Check-in time is 4pm; Check-out time is 10am
  • Smoking is not permitted within the property.  If, on departure, a deep clean of fabrics is required due to smoking in the property, a cleaning charge of £75 will be made
  • Pets are not permitted within the property
  • You must look after the accommodation during your stay and the property should be left clean on departure otherwise an excess cleaning fee of £30 will apply
  • We ask that you notify us as soon as possible of any significant fault or problem so that we can take swift action to ensure that it doesn't spoil the enjoyment of your stay 
  • A charge will be made for any breakages/damage/missing items
  • Maximum occupancy is 2 adults (plus one baby/child) 
  • Adults should be over 18 years
  • You are responsible for the security of the property during your stay and must ensure that windows and doors are locked when you are out
  • The property has an unfenced burn (river) running through the garden and a pond and you remain responsible for the safety of any babies/children (guests or visitors) in your care when in the garden 
  • Cancellation by you: If you cancel your stay we will do our very best to resell those dates.  If we do, you will be refunded all payments made to us by you.  If we are unable to resell those dates you will forfeit your deposit (if more than 4 weeks before your stay), or full payment (if less than 4 weeks before you stay).  Your security deposit will be refunded in all cases. 
  • Curtailment by you: If you need to curtail your stay after full payment is made (within 4 weeks of arrival), we will do our very best to re-sell those dates.  If we are successful in this, you will be refunded for the nights no longer required.  If we are unable to re-sell those dates, you will be liable for full payment, as if you had stayed for all dates booked
  • Cancellation by us: If we need to cancel your stay for any reason, for example serious accident or illness, damage to the property by house fire, Act of God or other force majeure, we cannot be held liable for losses that you incur as a result of this cancellation.  We will refund you in full and do our best to find you suitable alternative accommodation. We will endeavour to give you as much notice as possible of the cancellation.

We strongly recommend that you purchase travel insurance which includes cover for cancellation and curtailment.

Terms and Conditions:


FREE CANCELLATION: For stays until end October 2020 you can cancel with 7 days notice for a full refund.  See Ts and Cs below.

Coach House @ The Glen

Helensburgh Self Catering Accommodation, Argyll

Copyright © Susan Miskelly. All rights reserved. 

*Weekly rate: Stay 7 or more nights and receive a 10% discount on the daily rate.

Payment can be made by bank transfer, cheque or by credit/debit card via Paypal or telephone.  All payments to be made in GBP (Sterling).

  • Flexible changeover day
  • Babies are welcome with no additional charge - FREE baby pack provided if required.  Please contact us regarding the suitability of the accommodation for toddlers/young children.


Daily Rate
Weekly Rate*
Min Stay
1st June - 31st Aug 2020£115£7253nts
1st Sept - 30th Sept 2020£110£6933nts
1st Oct - 20th Dec 2020£100£6303nts
21st Dec - 3rd Jan 2021£115£7253nts
4th Jan - 31st March 2021
1st April - 31st May 2021£110£6933nts